“Know Your Customer” (KYC) obligations for payments require MekaPay to collect and maintain information on all MekaPay account holders. These requirements come from our regulators and are intended to prevent abuse of the financial system, provide your potential customers with clear and useful information, and prevent material loss to your business or to MekaPay. You can read more on that here.
The information MekaPay is required to collect differs from country to country, and typically includes (but is not limited to):
The individual creating the MekaPay account
The business associated with the MekaPay account
Any individuals who ultimately own or control that business (includes Custom Connect accounts)
If, at any time, we are unable to confirm that your business meets these checks or requirements, we may ask you to send us more information or fix the problem. Depending on the severity of the issue, your account may not be able to process payments or receive transfers until the issue is resolved. We will let you know if that’s the case.
We do not use this information for any other purposes, and we take your privacy and the security of your data very seriously.
MekaPay’s security tools and best practices ensure that your sensitive information is safely stored and encrypted. You can read more on that here. You can learn more about the safeguards we've put in place to protect your information in our MekaPay Privacy Center.
Please make sure to keep your login credentials for your MekaPay Dashboard secure.